Senior Director of Operations

Senior Director of Operations

The Senior Director of Operations provides strategic direction and leadership to several key areas, including Facilities, Finances, and Human Resources.


Job Description:

The Senior Director of Operations will oversee the Facilities Department, Finances, Human Resources, Database Management and Reporting, and Safety/Security efforts of First Free Church. This position provides strategic direction and leadership to several administrative staff and works with the Senior Pastor to pursue ministry ends while ensuring compliance with the organization’s governance policy and all relevant laws.

This is a full-time, exempt, salaried position that reports directly to the Senior Pastor.


  • Manage the Director of Facilities and the facilities team as they oversee the maintenance and care of the facility.
  • Lead the decision-making process around facility improvements.
  • Ensure compliance with all applicable laws and codes.
  • Lead the Facilities Team and other staff in accomplishing major building and renovation projects.


  • Lead the Accounting Manager and the Finance Committee to ensure that generally accepted accounting and financial practices are followed.
  • Work with the Senior Pastor, Ministry Leading Staff, and the Elder Board to establish and review strategic budget priorities.

Human Resources and Administration

  • Manage the Director of Administrative Support to oversee human resources, create a positive work environment, and ensure compliance with applicable HR laws.
  • Work with the HR Committee on long-term staffing strategies, researching best practices for staffing situations, and evaluating benefits.
  • Lead the Director of Administrative Support and their team in providing services to the ministries.

Data and Reports

  • Oversee the Database and Contributions Manager to create and maintain the CMS (Planning Center Online) and to create and distribute reports to support the decision-making of the ministry leaders.
  • Oversee the development and use of the Engagement Model, identifying key progress indicators for ministry growth.

Data and Reports

  • Work with the Safety Team Coordinator to proactively identify and prevent safety issues.
  • Oversee the ongoing development and maintenance of safety policies and procedures.
  • Ensure that the emergency preparedness plans are current and that volunteers and staff receive adequate training.
Character and Commitment
  • Demonstrates a genuine love for the Lord and other people with an authentic, transparent, Christ-centered lifestyle.
  • Attends and is committed to the vision, values, and beliefs of First Free Church.
  • Exhibits a Christ-like leadership style and the fruit of the Spirit.
  • Must be a team player who is passionate about supporting our church ministries.
  • A leader who thrives in a collaborative team environment.
Important Competencies
  • Strategic leadership of multiple directors who lead multiple staff and many volunteers.
  • Ability to delegate and empower others but hold them accountable for results.
  • High-level project management skills, including organizing many staff and volunteers and managing communication with key stakeholders.
  • Strong in tenacity, ensuring projects are completed with accuracy and attention to detail.
  • A team player who is flexible, humble, and teachable, understanding that the team is greater than any individual.
  • A problem solver skilled in identifying cost-saving measures while maximizing return on ministry investment.
  • An excellent communicator in written and verbal form, able to lead small and large meetings well.
  • Expertise in organizational finance controls, budgeting, financial reports, and accounting best practices.
  • Knowledgeable in human resources and passionate about creating a thriving staff culture.
  • A Master’s Degree in Finance, Business, Accounting, Divinity, Theology, Christian Ministry, or a related field is strongly preferred.
  • A bachelor’s degree in these or a related field is required.
  • A minimum of 10 years of relevant experience is required.
  • Proficiency in software such as Google Suite, Looker Studio, Excel, Planning Center Online, or similar applications, or the ability to learn them quickly.

Any Questions?

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